![]() ![]() One downside to utilizing the customer of size policy from Southwest is that you are not able to use the mobile boarding pass. You will not need to do this process again for your return trip. Note: When you add this option on your first flight, it is automatically added to all flights on this itinerary. The gate agent may also use their discretion to decline your extra seat, or move you to another flight.Īs a courtesy to your fellow travelers, if at all possible, please try to utilize option 1 (purchase and refund) whenever possible. However, if a flight is full, and you choose to utilize this option at the gate, this may cause other travelers to be bumped to another flight. Since this option does not require any payment, this is a great option for those who may be on a restricted budget, or for flights where the cost is prohibitive. There will be no cost to you when utilizing the customer of size policy at the gate, but there are reasons to not choose this option. The other option to utilize the Southwest Customer of Size Policy is to simply ask the agent at the gate or when checking luggage to utilize the program. (All that info is farther down in this post.) How to get an extra seat with Southwest Customer of Size Policy Option 2: Gate Agent This does require you to purchase an extra ticket upfront, but you will request a refund, after travel, for this extra ticket. ![]() To do this, you simply purchase travel for 2 adults, and when filling in the traveler information, on the second seat, you would put your first and last name but put XS (for extra seat) as the middle name. This is the preferred method as it guarantees the seat will be available for you. The first way to utilize Southwest’s Customer of Size policy is by booking an extra ticket when you purchase your travel. Using the Southwest Customer Of Size Policy Option 1: Buying An Extra Seat (And Being Refunded) With that said, there are two ways you can utilize the Southwest Customer of Size Policy to obtain your extra seat (or two extra seats if needed). ![]() They are very small, skinny children and have plenty of room, even if I lift the armrest and use some of their seat. My kids do not care if I have my big hip pushing into their space. ![]() For instance, when I fly with my kids, I do not utilize the customer of size policy. Southwest (and most airlines) state that the lowered armrest is the border of the seat, and if you cross over it, or under it, then you may want to utilize the Customer of Size Policy.īut this seems very general. While there is no exact weight or size limit, a customer of size is someone that needs more than one seat on the airline. Who Is A Customer of Size On Southwest Airlines?įirst off, you are probably wondering what is considered a customer of size on Southwest or any airline. Getting a Refund For Your Extra Seat From Southwest: Customer of Size Policy.Customer of Size Seating Tip – Under Seat Storage.Customer Of Size – Best Southwest Seats.Southwest Seating Tips for Customers of Size.Southwest’s Customers of Size Get Pre-Boarding.Southwest Customer of Size Policy: Boarding and Seating.How to get an extra seat with Southwest Customer of Size Policy Option 2: Gate Agent.Using the Southwest Customer Of Size Policy Option 1: Buying An Extra Seat (And Being Refunded).How To Utilize Southwest’s Customer of Size Policy.Who Is A Customer of Size On Southwest Airlines?.Southwest’s open seating policy honestly stresses me out when the flight is going to be packed and you are traveling with companions, but it’s quite nice on an emptier flight to just pick a random seat. On my flight to San Jose which was quite full, I ended up snagging an A60 spot, which got me a row 10 window seat, and on my fight home which was only half full, I got an A30 spot, which got me a row 8 aisle seat. Southwest offers three boarding groups, in the order of A, B then C, and position of 1-60 within each group.Įarly bird check-in for my flights were $15 each, and since it was such a short flight, I decided to take my chances at checking in right at the 24 hour mark and not paying for early bird check-in. Or you can pay $15-$30 for early bird check-in and get a better boarding group spot. With no assigned seats, you want to make sure you check in early to get a good boarding position. Long Beach (LGB) to San Jose (SJC) and San Francisco (SFO) to Los Angeles (LAX)Īs you may know, Southwest has the free for all seating. It’s cool that they allow 2 free checked bags per person, but since it was a short extended long weekend trip, I opted to just have a carry-on bag with me. Southwest had the cheapest tickets and they were better in comparison to the other carriers that were offering Basic Economy tickets. For my friend’s Spring Break, after much deliberation and seeing airfare prices skyrocket a few weeks before departure, we ended up on settling on a short trip to the Bay Area. ![]()
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